Septeo

Home

Hospitality

Desarrolladores de software y servicios para el sector hospitality de referencia en Europa

En Septeo España estamos especializados en el sector hospitality, abriendo paso a una nueva generación de software y servicios para la gestión del camping, de hoteles y grupos hoteleros sin precedentes.

¿Nuestro objetivo? Alineados con los valores del grupo europeo Septeo, queremos proporcionar a los profesionales del sector del camping y hotelero las soluciones más innovadoras y eficaces del mercado.

Las soluciones Thelis Unixdata, Tesipro Solutions, HotelsDot, Máster Camping, e-Axess, Qualitelis, Web Agency y Revenue Control Data están detrás de cada una de tus reservas. Simplifica y optimiza cada experiencia que ofrezcas a tus huéspedes, tus eventos, tus compras, tu estrategia... Nosotros te acompañaremos porque queremos hacer crecer a nuestros clientes y crecer con ellos.

Asumimos esta gran responsabilidad. Tu éxito es nuestro éxito.

Septeo. Detrás de cada momento de la vida.

Our initiative for Hospitality professionals

Septeo Hospitality revolutionizes the management of professional tourist accommodation (including hotels with restaurants and spas, campsites, vacation resorts, tourist accommodations, hostels, guesthouses, etc.) thanks to its innovative solutions. These solutions streamline and optimize the management of both independent establishments and groups of establishments. From online reservations, revenue management and satisfaction surveys, to occupancy optimization and management of various points of sale within an establishment, we provide comprehensive support.

Our commitment to Hospitality professionals

Our mission in the hospitality sector is to provide tailored software solutions to meet the diverse needs of establishments, spanning technology, business and human resources. At Septeo Hospitality, our customer service and consulting are geared towards supporting your establishment's growth at every stage. From managing transitions during migration to our PMS or HMS, customizing software to fit your processes, providing initial training, optimizing usage, offering technical assistance, to enhancing functionalities, we aim to be your reliable partner for sustainable and enduring success.

‍Our objective

Our aim is to support our hospitality clients by rescuing their businesses and easing the burden of administrative and operational tasks, which can be time-consuming and unfulfilling. Through the automation and technology integrated into our solutions, our clients can concentrate on what truly matters: enhancing the customer experience, expanding their business and returning to their core mission of welcoming, supporting and satisfying their clients.

We turn your limitations into opportunities to boost the sales and profitability of each of your establishments.

Our solutions for optimal management of your tourism establishment

Septeo Hospitality offers management software and services tailored to help hospitality professionals enhance their establishment's management. From handling reservations and billing to real-time performance analysis and team organization, our tools streamline communication with clients, ensuring smooth operations.

Streamlined customer booking process: We automate and customize the customer booking process, including online reservations, pre-stay questionnaires (for additional sales opportunities), post-stay questionnaires (for customer satisfaction and feedback), payment plans, transactional communications and more.

Centralized client data management: We centralize client data across all points of sale within your establishment or group, ensuring efficient management and easy access to relevant information.

Efficient daily operations control: Our solutions cover check-in/check-out management, service and activity planning, dynamic pricing, business intelligence and reporting functionalities.

Secure client data and payments with our PCI-DSS-compliant digital safes.‍
Continuous improvement of client satisfaction and client relations through various means, including client portals, online reservations and consultations, satisfaction questionnaires, e-reputation management and personalized services tailored to individual preferences.

‍

Outcome: Achieving operational excellence and maximum client satisfaction

By adopting these advanced solutions, hospitality professionals go from being mere managers of tourist establishments to true visionary entrepreneurs, eager to improve their offerings, empower their staff and maximize profitability, all while prioritizing quality service and client satisfaction.

It's essential to recognize that technology, no matter how advanced, is meaningless without human intervention. The trust and transparency cultivated with our clients over more than 40 years serve as the foundation for us to collaboratively build, innovate and reinvent together the future of hospitality software.

The decision to choose Resalys was strongly influenced by its status as a full web-based software, along with its advanced yield management capabilities and automation of work processes. Additionally, the functionality of multi-establishment editing proved to be highly beneficial for our group, enhancing collaboration and efficiency across multiple locations.

Coralie Démarez

Accounting Manager

Eden Villages Group

Thanks to Resalys, we have saved significant time, particularly in the reservations process. With many tasks automated, our reservation manager can now focus on revenue generation rather than spending time monitoring customer registration, especially repetitive tasks.

Caroline Foucaud

General Director

Oléla Group

Nymphéa and its team have seamlessly adapted to Balnéa's evolving needs and requirements. Unlike other developers whose programs may not align with their clients' expectations, Nymphéa stands out for offering powerful, scalable, and user-friendly software. Its easy configuration and usability have been instrumental in our operations for many years.

Isabelle Flourette

Co-Director

Balnea Center

Nymphéa enables us to track the entire process that clients undergo, from selecting their spa treatments to managing their health-related information. This includes initial client contact, appointment scheduling, invoicing and even sending satisfaction questionnaires. With Nymphéa, we can effectively monitor every step of the client's journey within our company.

David Grandjean

Chief Accountant

Thermal Mondorf Domaine

The fact that Resalys is full web, as well as Yield rules management or work processes automation were decisive features in choosing the software. A feature like multi-office editing is very useful for a group.

Coralie Démarez

Accounting Manager

Groupe Eden Villages

With Resalys, saving time is undeniable, especially when it comes to bookings. Many tasks are automated, allowing the reservation agent to focus on creating revenue rather than monitoring customer files, especially for redundant tasks.

Caroline Foucaud

General manager

Groupe Oléla

Nymphéa and its teams are perfectly suited to Balnéa's needs and development. This is not the case with all publishers who offer software without always being open to their clients' expectations. Powerful and easy to set up and use, scalable - that's how I would describe the software that we have been using for so many years.

Isabelle Flourette

Co-Director

Centre Balnéa

Nymphéa makes following the client's journey both in terms of the spa and in terms of health possible. This ranges from making contact with the client to sending the satisfaction survey, including planning and invoicing. We can therefore fully monitor the client's journey within our company.

David Grandjean

Chief Accountant

Domaine Thermal Mondorf

The service and support are really top-notch and that's essential for a group like ours. The team mostly stays the same, knows the files and installations, and ensures the continuity of information.

Stéphanie Jacquin

IT department manager

Evian Resort

The eSeason PMS is very easy to use and access. The planning is useful for finding formulas for stays. It has many functionalities including that of the non-breaking spaces which is very practical for filling gaps in the planning.

Jean-Louis Perrin

Director

Camping International de Sierroz

eSeason Companion is an additional aid compared to eSeason PMS. It allows us to have access to several pieces of information while being in the field and improves relationships between the reception and other services that use the application.

Julie BADIER

Accommodation manager

Camping Rondinara

Septeo Hospitality software's most powerful feature lies in its ability to integrate operation, marketing and CRM, which represents one of the major challenges for the future in terms of processing client data in order to better understand them.

Etienne Page

Director

Yelloh! Village

Software for Hospitality: Facilitates the sale, operation and management of your establishments

Desarrolladores de software y servicios para el sector hospitality de referencia en Europa

Transforming professional uses thanks to the AI

Generative AI at Septeo

Our initiative for Hospitality professionals

Our commitment to Hospitality professionals

‍Our objective

Our solutions for optimal management of your tourism establishment

Outcome: Achieving operational excellence and maximum client satisfaction

Soluciones Hoteles

Ecosistema digital en la nube.

Software para hoteles, grupos hoteleros y restaurantes

Soluciones Campings

Ecosistema de soluciones para el camping.

Soluciones transversales

Especialistas en Revenue Management

Revenue Management System

Control de la reputación online.

Agencia de diseño web.

Motor de reservas.

Sélectionnez votre besoin

Découvrez nos solutions

Actualités

Tell us about your project